FAQ Category: Account and Tech Support

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I thought there were shared plans?
November 19, 2021
What other information is in an MO message that comes in via email?
November 19, 2021
How would I send a command to an IMEI if I didn’t have LiNC?
November 19, 2021
Where can I find usage info on an IMEI and are there limits to my ability to search.
November 19, 2021
How long do MT messages stay in the Iridium queue?
November 19, 2021
What does MO-SBD and MT-SBD stand for and the difference between them?
November 19, 2021
What is the MO ACK FLAG option?
November 19, 2021
What is the Geo Data Flag option?
November 19, 2021
What is meant by SBD Delivery Details when activating an SBD IMEI?
November 19, 2021
What is a Back Office?
November 19, 2021
What are Ring Alerts?
November 19, 2021
What are MT Filters?
November 19, 2021
What action options do you have when activating an IMEI?
November 19, 2021
I am unsure how to make local and international calls, how do I do so?
November 19, 2021
How do I check my prepaid balance?
November 19, 2021
I am unable to obtain signal on my handset. What can I do to troubleshoot?
November 19, 2021
I am trying to enable phone lock from the security menu, but it is asking for a PIN that I do not remember setting.
November 19, 2021
Satellite Communication
I have a new phone and would like to access my voicemail inbox. What’s my default voicemail password?
November 19, 2021
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