Logistics Coordinator | Dartmouth

Location: Dartmouth, NS (Burnside)
Type of employment: Full-time

About the Role
Working with all parties in the supply chain, you will be mainly responsible for the efficient coordination of customers’ logistic needs and providing exemplary service to both internal and external customers. Reporting directly to the Director, Operations, you will be facilitating the fulfillment of finished MetOcean products, ensuring the accuracy of data in our ERP, and ensuring effective distribution of materials to the production line.

Responsibilities include, but are not limited to:

  • Coordinate all inbound and outbound shipments
  • Ensure on-time pick-up of shipments, monitor them while in transit to ensure successful on-time delivery, as per customer expectations
  • Establish processes to streamline daily logistical operations for the movement of materials in the most cost-effective manner
  • Implement processes to manage and integrate a common materials flow and information center for all goods and services across the project
  • Arrange routing, bookings, rates, special documentation, consolidations, timelines and communicate to sales and/or customers when changes occur
  • Be aware of rates/contracts with service agents, carriers, etc., and ensure that preferred carriers are utilized to obtain the lowest available shipment cost
  • Assemble orders and prepare goods for shipping
  • Record shipment data, including weight, charges, and space availability
  • Identify any discrepancies, problems, issues and report to management
  • Responsible for debit notes for damages or shortages caused by carriers and initiate insurance claims where necessary
  • Plan and track the shipment of final products according to customer requirements
  • Oversee and facilitate the fulfillment of customer Sales Orders
  • Prepare accurate reports for upper management
  • Provide feedback to drive improvements in ERP
  • Perform administrative and related production-related duties as assigned
  • Adhere to the ISO quality system requirements

What you’ll bring:

  • Professional certification in trade association(s) such as CITT, CIFFA, IATA
  • 3-5 years experience in a freight forwarding/shipping environment
  • Familiar with small package shipping is an asset
  • Knowledge of customs paperwork and processes for the international export of goods i.e. Commercial Invoices, NAFTA, B13, FCC
  • A valid certificate in shipping dangerous goods via air and ground
  • Supply Chain or Logistics Certification an asset
  • Attention to detail is a must
  • Time management and accuracy is essential in all transactions
  • Strong problem-solving skills and change management
  • Experience in customer service
  • Knowledge of laws, regulations, and ISO requirements
  • Ability to work with little supervision and track multiple processes
  • Computer-savvy with a working knowledge of logistics software (ERP)
  • Excellent communication and interpersonal skills
  • Strong computer skills a requirement

Are you interested?
If this sounds like an opportunity you would like to explore, we look forward to hearing from you! Please submit your cover letter and resume below.