Account Manager (SatCom) | Dartmouth

Location: Dartmouth, NS (Burnside)
Type of employment: Full-time

About the Role
You will ensure the long-term success of our customers while working towards growing business with current clients and potential new clients. You will be responsible for developing long-term relationships with assigned customers, connecting with key business executives, and stakeholders. You will liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to the customers needs.

Responsibilities include, but are not limited to:

  • Act as a guide and strategic partner to customers by becoming intimately knowledgeable of their key business challenges
  • Champion the health of the customer relationship and success for both the customer and MetOcean
  • Achieve goals as identified in your personal sales plan
  • Develop expertise level knowledge of MetOcean products and services
  • Arrange web-based and on-site customer sessions to showcase products and offerings
  • Follow the MetOcean Sales Process with daily updates and opportunity tracking in Salesforce
  • Participate in weekly, monthly, and quarterly sales forecasting and planning
  • Work closely with other departments to create and maintain the customer database

What you’ll bring:

  • Bachelor’s degree in related field
  • 3 years of technical client management/relationship experience
  • Effective interpersonal skills with the ability to work with all levels of management
  • Excellent communication and presentation skills
  • Innovation and a team player attitude
  • Aptitude to understand the full breadth of MetOcean Telematics products and solutions
  • Extremely self-sufficient and can deliver necessary work with minimal supervision
  • Passion for sales, and be extremely dynamic and confident
  • Proficient with MS Applications especially, PowerPoint, Word, and Excel
  • Familiar with the Salesforce CRM system
  • Able to build long-term and trusted business relationships
  • Available to travel internationally and ability to meet international travel restriction requirements, if required
  • Ability to obtain enhanced security clearance

Are you interested?
If this sounds like an opportunity you would like to explore, we look forward to hearing from you! Please submit your cover letter and resume below.